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Frequently
Asked Questions
Why should our staff
be trained in Therapeutic Options™?
Because it makes sense.
In 1998, the Hartford Courant published a series of investigative
articles entitled “Deadly Restraint” in which it exposed
hundreds of tragic deaths as a result of physical or mechanical
restraint in institutions and other human services centers across
the country.
These numbers do not even begin to account for the incidence of
non-fatal injuries suffered by individuals in mental health, mental
retardation, and educational care settings. The Courant cites inadequate
training as one of the most common factors in these tragic deaths,
and proper training as one of the simplest, most cost effective
solutions to this widespread problem.
In addition to the human cost, the financial cost of staff or service
recipient injury can be exorbitant once the medical, compensatory,
staff re-deployment, rehabilitation, environmental restoration,
and investigative expenses are factored in. Add to these the potential
cost of litigation and it’s not hard to see how a single serious
incident can financially level an agency or facility. When compared
to the enormous costs of a serious injury or death, the comparatively
modest price of providing quality training is a wise investment.
Are there any data that empirically
show that Therapeutic Options™ is effective in increasing
safety and reducing seclusion and restraint?
Glad you asked that question! In September 2000 Therapeutic Options,
Inc. conducted an instructor training program at a large residential
habilitation center in Washington State. As part of its ongoing
risk management system, the center keeps comprehensive statistics
on assaults, resident and staff injuries, workers compensation claims,
etc. The center reported a 70% reduction in assaults, a 50% reduction
in back injuries, and a 48% reduction in time-loss compensation
claims.
Because Therapeutic Options™ training was part of a comprehensive
and thoughtful plan to increase staff and client safety, the huge
reductions in assaults, injuries, and compensation claims cannot
be attributed to the training alone, but clinical and administrative
staff at the facility credit much of the improvement to their implementation
of Therapeutic Options™.
The state of Virginia uses Therapeutic Options™ in all of
its state facilities and reports a significant reduction in seclusion
and restraint across the system since adopting the curriculum in
2002. Again, Therapeutic Options™ training was only one feature
of a host of targeted system responses to increase safety and reduce
coercive practices, but administrative staff cite Therapeutic Options™
training as a critical variable in moving their system forward.
For what kind of service setting
is Therapeutic Options™ most appropriate?
Because the curriculum is founded upon the fundamental concepts
of respect, support, prevention, and the therapeutic relationship,
Therapeutic Options™ can be used in virtually any setting
where aggression or violence places people at risk. Therapeutic
Options™ is being used by staff in group homes, hospitals,
classrooms, habilitation centers, and in community settings. The
curriculum can be easily tailored to meet the specific needs of
particular setting.
We are implementing Psychiatric
Rehabilitation at our hospital. How does the Therapeutic Options™
program fit in with Psych Rehab?
Therapeutic Options™ is completely compatible with the Psychiatric
Rehabilitation model, and shares many key concepts and philosophies.
Both Psychiatric Rehabilitation and Therapeutic Options™ stress
merging perspectives, serving the whole person, supporting role
recovery, building skill repertoires, and developing environmental
supports. Therapeutic Options™ also believes strongly in the
growth potential of persons receiving services, in partnering with
persons served, and in respecting people's choices and preferences.
Our system has adopted person-centered
planning. Does Therapeutic Options™ support this philosophy
of service delivery?
Therapeutic Options, Inc. believes strongly that person-centered and recovery-based approaches are the only responsible way to provide supports and services to people with developmental or psychiatric disabilities, and enthusiastically endorses any such planning process that provides meaningful outcomes for people’s lives.
We are an inpatient psychiatric
hospital with an acute care (admissions) unit and a secure forensic
unit. Despite our best efforts at prevention, sometimes a patient
becomes violent. How effective is Therapeutic Options™ at
managing seriously violent behavior?
In addition to providing a practical theoretical framework and methodology
for understanding and preventing aggression and violence, Therapeutic
Options™ provides staff with an array of effective physical
control skills that are designed to (1) prevent injury to staff
and people receiving services, and (2) preserve the helping alliance.
All the physical skills have been extensively field tested and proven
to be both safe and effective. Because the training explicates the
body mechanics and attack dynamics present in violent encounters,
participants acquire meaningful personal protection and physical
control skills in an efficient way.
Who makes the best Therapeutic Options™ Instructor? How should
my agency select a person to provide this training to our staff?
Does the person have to be credentialed? Do they have to be athletic?
Because
the safety of people receiving services as well as staff providing
services is paramount and potential liabilities of injury so profound,
agencies are strongly encouraged to give careful consideration to
the individuals they select to receive instructor certification.
Therapeutic Options™ instructors often play key roles in advancing
positive approaches within an agency and supporting an environment
of respect and inclusion.
Professional
licensure or credentials are not necessary, nor is a particular
level of formal education. Therapeutic Options™ instructors
include direct service, administrative support, and paraprofessional
staff, as well as psychiatrists, psychologists, nurses, occupational
and recreational therapists, social workers, program managers, classroom
teachers, and others.
While there is no specific educational requirement, instructors
should be able to understand the program concepts and be able to
convey them clearly to others. Instructors should be effective communicators,
have experience providing services and supports, be strong advocates
for people receiving services, have sound judgment, and be committed
to using positive approaches and non-coercive practices.
Instructors do not need to be particularly athletic but should be
able to perform the physical techniques well enough to provide clear
and credible demonstrations for their students. That said, some
of the most effective and insightful instructors we know have physical
disabilities that make demonstrating some physical techniques difficult.
By co teaching with other instructors during the physical skills
portion of the curriculum, these individuals have provided powerful
and meaningful training experiences for their agency staff.
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